CSP Systems offers more than 50 years’ experience within the copier/managed print market place. Our customer support policies are an integral part of our business:

  • Providing tailored contracts both for managed print and MFD installations with support packages to suit every client’s needs and requirements.
  • Dedicated team offer a very local and personal touch to both sales, service and administration of your account irrespective of size of your business.
  • Our policy is always to put our customer/clients first thus ensuring the best products, quality and customer care.
  • Friendly and personal account management.
  • Professional advice to ensure the right product or software to your business.
  • All products supplied are maintained on site by our manufacturer trained service technicians.
  • Additional support available from other offices and dealer channel operations.
  • All consumables & parts supplied are genuine branded OEM parts
  • Remote Monitoring it’s not just a watchdog. It’s an important diagnostic tool that can often determine the cause of a problem and allow us to respond more quickly and efficiently.
  • CSP Systems Remote Monitoring’s advanced diagnostic system can identify a problem, map out a solution and even dispatch a technician to your site – sometimes before you’re aware of the issue
  • Under 4 hour average response time to breakdown calls.
  • On site servicing by qualified technicians.
  • Automatic meter readings for accurate billing.
  • No call centre or left holding while you are put in a queue.