01226 449779 
enquiries@cspsystems.co.uk
“We have dealt with CSP Systems since their formation and have found their services to be very good. Andy, the Managing Director is always happy to talk us through the options available to ensure that we get the printer most suitable for our requirements at a competitive price. Installations have been efficient and the engineer didn’t leave until he was sure that we were happy with the setup of the equipment and how to use it. Aftercare service is prompt and courteous. We would have no problem in recommending CSP to anyone looking for a printing solution.”
Andrew Denniff, Chief Executive, Barnsley & Rotherham Chamber of Commerce
“Having experienced working alongside CSP Systems Ltd, over the last 5 years for the supply of networked copy/scan/print systems, I have to say, what sets them apart from others, is the high level of service and maintenance. It is delivered by a team who really care for their customers and are prepared to go the extra mile for them. Customer care and communication is delivered quickly and professionally by engineers, taking pride in their work with a smile.”
Gavin Leverett, Managing Director, Fletchers Waste Management
“We have been very happy with the service we have received. The machines are reliable, but if we do have an issue, the maintenance staff are very quick to come out and fix the machines. They have gone over and above recently, where we wanted to find an alternative way to perform a particular function, spending additional time to research how it could be done, and then coming back to show us what to do. We never have any down time resulting from toner running out, as they always leave a spare as the machine is indicating it is running low. They usually enquire as to the issue over the phone to try and ensure they have any necessary parts with them on arriving to solve an issue.”
Helen Dickinson, Accounts Senior, Gibson Booth
“The support and advice offered by CSP systems has always been sound and based on what is best for our business. The guys are a genuine extension of our own team.”
Paul Hardcastle, Managing Director, Eco-Thermal
“For the past year we have had a very good relationship with Andy Bethel who has supplied us with our photocopier and service agreement. His company has always been excellent at customer service responding immediately to any issue we may have and resolving them efficiently. He ensures he keeps us up to date with new and improved products and is extremely competitive on price.”
Sylvia Jenkinson, Centre Co-Ordinator, CQM Training & Consultancy
“Weston Park Cancer Charity would like to extend a heartfelt thank you to CSP Systems for their generous support, providing the Charity with free printers and printer upgrades. Your contribution has made a significant impact in our ability to continue our mission of providing world-class cancer care to patients and support for their families.
By taking care of the Charity’s printing needs, CPS Systems has enabled us to allocate more resources towards our crucial programs and services, providing much-needed support to those affected by cancer in these difficult times.
Thank you again for your support and for being an integral part of what makes Weston Park Cancer Charity tick. We look forward to continuing our partnership and making a difference together.”
Weston Park
“Horbury Group has worked with CSP since the business was launched. They supply a full print and copy solution for us, which comprises eight machines and support across our different sites. We recently upgraded a couple of machines as CSP had identified potential increased efficiency for us. The transition was seamless and the service continues to be second to none.”
James Murphy, IT Manager, Horbury Group
“I am very happy with the service and systems that CSP systems have installed for Fire Guard Ltd. The team are very knowledgeable and approachable. They can always answer any questions I have and we have a great working relationship.”
Bridey Seekings, Office Supervisor, The Fire House Group
“We cannot thank CSP Systems enough for all the support we receive from you. As a not-for-profit company, we have to be especially careful with our expenditure. We continue to be very grateful for CSP Systems’ support which enables us, in turn, to help so many children and young people who are otherwise disadvantaged by their dyslexia and/ or other specific learning difficulties.
Dave and Matt were brilliant and the whole replacement process was efficient and (for us) stress free! We cannot fault the service we receive from their service engineers. They come to our rescue at the “drop of a hat” and are always extremely friendly, professional and knowledgeable, providing their assistance with good humour and patience- even when the problem is obviously due to user error!
Thank you CSP Systems, we could not function without you!”
Karen, Specialist Teacher & Assessor
With almost 40 years experience in the recruitment sector, Nicholas Associates Group Limited is a market leading partner of choice for talent management solutions in the UK.
Financial Director, Bruce Allen has worked directly with CSP Systems Ltd. “Our business systems and processes have had to evolve in line with our growth and one issue was a need to ensure greater efficiency and consistency over print and copy costs.We had a mixed and ageing infrastructure of printers and copiers – varying makes and models with widely differing costs, which was time consuming to manage and meant there was no common quality standard.”
CSP Systems Ltd conducted a comprehensive audit to assess print and copy output, activity and costs in terms of cash, energy and environmental impact.
Chris Myers, Head of IT at Nicholas Associates Group explains, “CSP Systems Ltd considered convenience, document types and security – placing machines only where we need them and by utilising remote monitoring software. This keeps track of service requirements, alerting CSP Systems Ltd to dispatch toner or an engineer as needed, so we no longer have to spend time on procurement or service calls. In addition, all our associated costs are consolidated into fixed monthly bills, so there are no surprises and we can plan our expenditure effectively. By rationalizing our fleet of print and copy devices, we have reduced the number in service.”
New default settings on the devices have significantly reduced the amount of colour and wasted print jobs, as Chris has seen in evidence. “Mono output has reduced by 8% and much more expensive colour, by around 28%. This is expected to deliver annual cost savings of around 34% across our Group. We have an improved capability for monitoring activity going forward – and we have a greener operation too.”
Chris concludes, “When we first began looking into a single source managed print service the scale of the task seemed quite daunting but CSP Systems Ltd has made the process painless and straight-forward. Installation has been completed to our schedule and tailored to meet our needs.
“The managed print service from CSP Systems Ltd has delivered a host of benefits and is on track to deliver a saving over the contract period.
We couldn’t be happier with the results and we would certainly recommend CSP Systems Ltd to other businesses.” Bruce Allen, Financial Director
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